Difference between revisions of "Manage Types"
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| − | == List Types == | + | ===In This Section=== |
| + | In this section, you will be able to create a case type, or edit/delete case types already there. | ||
| + | |||
| + | == '''List Types''' == | ||
From here you can see the type details and where they are used. | From here you can see the type details and where they are used. | ||
| − | == Create Type (includes Editing) == | + | === Create Type (includes Editing) === |
| + | |||
'''Case Type'''<br /> | '''Case Type'''<br /> | ||
Enter a brief type name.<br /> | Enter a brief type name.<br /> | ||
| + | |||
'''Use for Cases'''<br /> | '''Use for Cases'''<br /> | ||
Set to "Green" to use it for cases.<br /> | Set to "Green" to use it for cases.<br /> | ||
| + | |||
'''Use for Case Events'''<br /> | '''Use for Case Events'''<br /> | ||
Set to "Green" to use it for case events.<br /> | Set to "Green" to use it for case events.<br /> | ||
| + | |||
'''Default when Creating a Quick Case'''<br /> | '''Default when Creating a Quick Case'''<br /> | ||
Set to "Green" to use as the default when creating cases.<br /> | Set to "Green" to use as the default when creating cases.<br /> | ||
| + | |||
'''Action''' <br /> | '''Action''' <br /> | ||
This is where the [[File:E.PNG|Blue Edit Button|Blue Edit Button]] and the [[File:Delete-.PNG|Red Delete Button|Red Delete Button]] are to edit/delete. | This is where the [[File:E.PNG|Blue Edit Button|Blue Edit Button]] and the [[File:Delete-.PNG|Red Delete Button|Red Delete Button]] are to edit/delete. | ||
| − | == Delete Type == | + | === Delete Type === |
This will delete the case type. | This will delete the case type. | ||
Latest revision as of 11:24, 4 November 2021
In This Section
In this section, you will be able to create a case type, or edit/delete case types already there.
List Types
From here you can see the type details and where they are used.
Create Type (includes Editing)
Case Type
Enter a brief type name.
Use for Cases
Set to "Green" to use it for cases.
Use for Case Events
Set to "Green" to use it for case events.
Default when Creating a Quick Case
Set to "Green" to use as the default when creating cases.
Action
This is where the 
and the 
are to edit/delete.
Delete Type
This will delete the case type.
