Manage Types: Difference between revisions
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===In This Section=== | ===In This Section=== | ||
In this section you will be able to create a case type, or edit/delete case types already there. | In this section, you will be able to create a case type, or edit/delete case types already there. | ||
== '''List Types''' == | == '''List Types''' == | ||
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=== Create Type (includes Editing) === | === Create Type (includes Editing) === | ||
'''Case Type'''<br /> | '''Case Type'''<br /> | ||
Enter a brief type name.<br /> | Enter a brief type name.<br /> | ||
Latest revision as of 11:24, 4 November 2021
In This Section
In this section, you will be able to create a case type, or edit/delete case types already there.
List Types
From here you can see the type details and where they are used.
Create Type (includes Editing)
Case Type
Enter a brief type name.
Use for Cases
Set to "Green" to use it for cases.
Use for Case Events
Set to "Green" to use it for case events.
Default when Creating a Quick Case
Set to "Green" to use as the default when creating cases.
Action
This is where the 
and the 
are to edit/delete.
Delete Type
This will delete the case type.