Difference between revisions of "Manage Types"

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m (Added missing items added to Spitfire)
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'''Default when Creating a Quick Case'''<br />
 
'''Default when Creating a Quick Case'''<br />
 
Set to "Green" to use as the default when creating cases.<br />
 
Set to "Green" to use as the default when creating cases.<br />
'''Action'''
+
'''Action''' <br />
 
This is where the [[File:E.PNG|Blue Edit Button|Blue Edit Button]] and the [[File:Delete-.PNG|Red Delete Button|Red Delete Button]] are to edit/delete.
 
This is where the [[File:E.PNG|Blue Edit Button|Blue Edit Button]] and the [[File:Delete-.PNG|Red Delete Button|Red Delete Button]] are to edit/delete.
  
 
== Delete Type ==
 
== Delete Type ==
 
This will delete the case type.
 
This will delete the case type.

Revision as of 12:21, 14 September 2021

List Types

From here you can see the type details and where they are used.

Create Type (includes Editing)

Case Type
Enter a brief type name.
Use for Cases
Set to "Green" to use it for cases.
Use for Case Events
Set to "Green" to use it for case events.
Default when Creating a Quick Case
Set to "Green" to use as the default when creating cases.
Action
This is where the Blue Edit Button and the Red Delete Button are to edit/delete.

Delete Type

This will delete the case type.