System Settings

Please Note

Modifying anything in this section without the required training / knowledge can cause irreparable damage to your system!

Fields we recommend changing to suit your requirements are as follows:

• address
  • The format of this is your Company Name followed by your address with commas separating each line.
• Purchasing
  • This is the email address used for purchasing
• Default Delivery Method
  • This is the default delivery method.
• Delivery Note Recipient Emails
  • Recipients to be separated using commas to be told when orders have been released.
• Customer Services Email Address
  • Set the email addressed used for templates and messages referencing the email address for Customer Services.
• Credit Control Email Address
  • Set the email address used for templates and messages referencing the email address for Credit Control.
• No-Reply Email Address
  • Set the email address used for templates and messages referencing the email address for No-Replies.
• Licence Currency and Licence Currency Symbol
  • Your default Licence Currency and Symbol.
• Pricing Decimal Places
  • The system supports 0 to 4 decimal places.
• Stock Decimal Places
  • The system supports 0 to 4 decimal places.
• Auto-Booking In Email Recipients
  • Enter the recipients to be emailed when orders are booked in automatically.
• Trade Customers allowed Special Offer Pricing
  • On for Yes, Off for No
• Trade Customers allowed Quantity Break Pricing.
  • On for Yes, Off for No
• Special Offers allowed to be Reduced by Group Discount
  • On for Yes, Off for No
• Special Offers allowed to be Reduced by Customer Discounts
  • On for Yes, Off for No
• Group Discount allowed to be Reduced by Customer Discount.
  • On for Yes, Off for No
• Email Case Reports to Customers
  • On for Yes, Off for No
• Send Order Confirmations to Customers
  • On for Yes, Off for No
• Invoice Email Address
  • Email to send Invoices "From"
• Company Name
• Website
  • Main website, as www.spitfire-ams.co.uk (no http/https)
• Phone Number
• Facebook URL
• Twitter URL
• Google+ URL
• Returns URL
  • Returns URL, as www.spitfire-ams.co.uk (no http/https)
• Returns Surcharge
  • Inclusive of VAT
• Licence Delivery Address
  • The format of this is your Company Name followed by your address with commas separating each line.
• Returns Email From
  • Email address to send returns from
• Automatically Email Invoices
  • On for Yes, Off for No
• Email(s) to send the daily Agent Report to.
  • Separated by Commas.
• Email Order Confirmations Automatically
  • On for Yes, Off for No
• Building Name
• POS Receipt Header Message
  • Header Message to appear at the top of receipts (strict HTML allowed)
• POS Message 1
  • Message 1 will appear at the designated template point on the POS receipt.
• POS Message 2
  • Message 2 will appear at the designated template point on the POS receipt.
• Password Expiry (Days)
  • Days in which to force operators to change their passwords.
• Licence ISO Code
• Licence Country
• Licence Postcode
• Licence Street Name
• Licence Town
• Licence County
• Licence Locality (Address Line 2)
• Stock Decimal Places to display in Customer Area
  • The system supports 0 to 4 decimal places.
• Price Decimal Places to display in Customer Area
  • The system supports 0 to 4 decimal places.
• Days in which to release orders.
  • Full Days separated by commas in order to release orders.
• Days to automatically book-in supplier delivery notes.
  • Full Days separated by commas in order to book-in supplier delivery notes.
• Returns Return Value Limit
  • This is the limit at which an order MUST be sent back to us through the returns system.
• Returns Minimum Freepost Charge
  • This is the minimum re-stocking fee for a customer-fault return and providing them with a freepost label or collection.
• Send Packing Report to these email addresses
  • Separate email addresses with a comma and make sure there are no spaces.
• Send Case Reports to these email addresses.
  • Separate emails with commas and make sure there are no spaces.
• PayPal Email Address
• Auto-approve Invoices
  • On for yes, Off for No
• Trade Email Address
  • Email Address for Generic Trade Orders.
• VAT Number
• VAT Description
  • Change this to either "VAT" or "GST" as per the description used in your Country.
• Points System Active
  • On for Yes, Off for No
• Points Expire After Days
  • Amount of Days (whole numbers)
• Points per Value
  • Default 1.00
• Points earnt per Value
  • Default 1 point
• Points Value
  • Default 0.01 (1p)
• Points Redeemed Ex VAT
  • On for Yes, Off for No
• Points Earnt Ex VAT
  • On for Yes, Off for No
• Referral Points to Earn
  • The amount of referral points to earn when hitting the spend (inc VAT) amount.
• Referral Spend Threshold
  • Referral Spend Threshold required to hit in order to earn referral points.
• Trade Accounts allowed Loyalty Points
  • On for Yes, Off for No
• Authority to Leave Option Available on Delivery methods
  • On for Yes, Off for No