Manage Types
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In This Section
In this section you will be able to create a case type, or edit/delete case types already there.
List Types
From here you can see the type details and where they are used.
Create Type (includes Editing)
Case Type
Enter a brief type name.
Use for Cases
Set to "Green" to use it for cases.
Use for Case Events
Set to "Green" to use it for case events.
Default when Creating a Quick Case
Set to "Green" to use as the default when creating cases.
Action
This is where the and the are to edit/delete.
Delete Type
This will delete the case type.