Manage Responses

In This Section

This is where you will be able to respond to any cases, and if needed attach any documents.
You can also here create, "canned responses" that can be chosen when replying to a case or sending in an automatic response.

Response Name

This is where you can put the title of the response.

Attachment

You can add any attachments if needed for that response.

Active

Select Yes to make Active in the list of responses.

Action

This is where the and the are to edit/delete any responses.