Difference between revisions of "User Guide"

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== My Dashboard ==
 
== My Dashboard ==
  
*[[My Dashboard|My Dashboard]]<br />
+
*[[My Dashboard]]<br />
  
 
== Accounting ==
 
== Accounting ==
  
*[[Bank Accounts|Bank Accounts]]<br />
+
*[[Bank Accounts]]<br />
*[[Consolidate Invoices|Consolidate Invoices]]<br />
+
**[[Transactions]]<br />
*[[Create Invoice/Credit|Create Invoice/Credit]]<br />
+
*[[Budgets and Targets]]<br />
*[[Currencies|Currencies]]<br />
+
*[[Consolidate Invoices]]<br />
*[[Customer Invoice Report|Customer Invoice Report]]<br />
+
*[[Credit Requirements]]<br />
*[[Deliver Invoices|Deliver Invoices]]<br />
+
*[[Currencies]]<br />
*[[Invoice Monitor|Invoice Monitor]]<br />
+
*[[Customer Invoice Report]]<br />
*[[Payment Methods|Payment Methods]]<br />
+
*[[Deliver Invoices]]<br />
*[[Quickbooks Invoice Export|Quickbooks Invoice Export]]<br />
+
*[[Invoice Monitor]]<br />
*[[Sage Invoice Export|Sage Invoice Export]]<br />
+
*[[Link Accounting System]]<br />
*[[Sales/Purchase Codes|Sales/Purchase Codes]]<br />
+
*[[Payment Methods]]<br />
*[[VAT Rates|VAT Rates]]<br />
+
*[[Payments Report]]<br />
 +
*[[Quickbooks Invoice Export]]<br />
 +
*[[Sage Invoice Export]]<br />
 +
*[[Sales/Purchase Codes]]<br />
 +
*[[VAT Rates]]<br />
  
 
== Administration ==
 
== Administration ==
  
*[[Automated Schedule|Automated Schedule]]<br />
+
*[[Automated Schedule]]<br />
*[[Category Cleansing|Category Cleansing]]<br />
+
*[[Category Cleansing]]<br />
*[[Data Progress|Data Progress]]<br />
+
*[[Data Progress]]<br />
*[[Manual Data Matching|Manual Data Matching]]<br />
+
*[[Manual Data Matching]]<br />
*[[Reset Delivery Notes|Reset Delivery Notes]]<br />
+
*[[Reset Delivery Notes]]<br />
*[[System Settings|System Settings]]
+
*[[System Settings]]
  
== Cases ==
+
== Cases/NCRs ==
  
*[[Case Monitor|Case Monitor]]<br />
+
*[[Case Monitor]]<br />
*[[Cases Report|Cases Report]]<br />
+
*[[Create Case]]<br />
*[[Create Case|Create Case]]<br />
+
*[[Manage Imports]]<br />
*[[Manage Imports|Manage Imports]]<br />
+
*[[Manage Responses]]<br />
*[[Manage Rules|Manage Rules]]<br />
+
*[[Manage Rules]]<br />
*[[Manage Types|Manage Types]]
+
*[[Manage Types]]<br />
 +
*[[Cases Report]]
  
 
== CRM ==
 
== CRM ==
  
*[[Call Monitor|Call Monitor]]<br />
+
*[[Call Monitor]]<br />
*[[Analysis Report|Analysis Report]]<br />
+
*[[Analysis Report]]<br />
*[[Assign Sectors|Assign Sectors]]<br />
+
*[[Assign Sectors]]<br />
*[[Call Back Report|Call Back Report]]<br />
+
*[[Call Back Report]]<br />
*[[Call Management|Call Management]]<br />
+
*[[Call Management]]<br />
*[[Create Customer|Create Customer]]<br />
+
*[[Create customer]]<br />
*[[Create Project|Create Project]]<br />
+
*[[Create Prospect]]<br />
*[[Custom Questions|Custom Questions]]<br />
+
*[[Custom Questions]]<br />
*[[Find Prospects|Find Prospects]]<br />
+
*[[Find Prospects]]<br />
*[[My Customers|My Customers]]<br />
+
*[[My Customers]]<br />
*[[My Leads|My Leads]]<br />
+
*[[My Leads]]<br />
*[[My Prospects|My Prospects]]<br />
+
*[[My Prospects]]<br />
*[[Not Ordered SKU for x months|Not Ordered SKU for x months]]<br />
+
*[[Not Ordered SKU for x months]]<br />
*[[Product Group not Ordered|Product Group not Ordered]]<br />
+
*[[Product Group not Ordered]]<br />
*[[Products Purchased|Products Purchased]]<br />
+
*[[Products Purchased]]<br />
*[[Sales by Product Group|Sales by Product Group]]
+
*[[Sales by Product Group]]
  
 
== Customers ==
 
== Customers ==
  
*[[List Customers|List Customers]]<br />
+
*[[List Customers]]<br />
*[[Create Customer|Create Customer]]<br />
+
**[[Statement]]<br />
*[[Asset Types|Asset Types]]<br />
+
*[[Create / Edit Customer]]<br />
*[[Below Cost Pricing Report|Below Cost Pricing Report]]<br />
+
**[[Address Management]]<br />
*[[Bulk Rep Change|Bulk Rep Change]]<br />
+
**[[Contact Management]]<br />
*[[Categories|Categories]]<br />
+
**[[Take Payment]]<br />
*[[Credit Accounts Report|Credit Accounts Report]]<br />
+
**[[Asset Attributes]]<br />
*[[Export All Customers|Export All Customers]]<br />
+
*[[Below Cost Pricing Report]]<br />
*[[Export Business Customers|Export Business Customers]]<br />
+
*[[Bulk Rep Change]]<br />
*[[Export Category Pricing|Export Category Pricing]]<br />
+
*[[Categories]]<br />
*[[Import Category Pricing|Import Category Pricing]]<br />
+
*[[Create Invoice/Credit]]<br />
*[[Import Customer Pricing|Import Customer Pricing]]<br />
+
*[[Credit Accounts Report]]<br />
*[[Import Uplifts|Import Uplifts]]<br />
+
*[[Credit Settings]]<br />
*[[On Hold Report|On Hold Report]]
+
*[[Export All Customers]]<br />
 +
*[[Export Business Customers]]<br />
 +
*[[Export Category Pricing]]<br />
 +
*[[Export Customer Stock Pricing to CSV]]<br />
 +
*[[Import Addresses]]<br />
 +
*[[Import Category Pricing]]<br />
 +
*[[Import Contacts]]<br />
 +
*[[Import Customer Pricing]]<br />
 +
*[[Import Customer Delivery Methods from CSV|Import Delivery Charges]]<br />
 +
*[[Import Uplifts]]<br />
 +
*[[Asset Types|Manage Asset Types]]<br />
 +
*[[On Hold Report]]
  
 
== Deliveries ==
 
== Deliveries ==
  
*[[Delivery Monitor|Delivery Monitor]]<br />
+
*[[Delivery Monitor]]<br />
*[[Additional Labels|Additional Labels]]<br />
+
*[[Additional Labels]]<br />
*[[Batch List|Batch List]]<br />
+
*[[Batch List]]<br />
*[[Change Delivery Note Details|Change Delivery Note Details]]<br />
+
*[[Change Delivery Note Details]]<br />
*[[Delivery Countries|Delivery Countries]]<br />
+
*[[Delivery Countries]]<br />
*[[Delivery Methods|Delivery Methods]]<br />
+
*[[Delivery Methods]]<br />
*[[Re-Print Labels|Re-Print Labels]]<br />
+
**[[Create Delivery Method]]<br />
*[[Reprocess Delivery Note|Reprocess Delivery Note]]<br />
+
**[[Van Route Maintenance]]<br />
*[[Ship Ahead All Commercial Orders|Ship Ahead All Commercial Orders]]
+
**[[Van Route Area Maintenance]]<br />
 +
*[[Re-Print Labels]]<br />
 +
*[[Reprocess Delivery Note]]<br />
 +
*[[Ship Ahead All Commercial Orders]]
 +
 
 +
== Manufacturing ==
 +
*[[Asset List]]<br />
 +
*[[Orderboard]]<br />
 +
*[[Change Insert List]]<br />
 +
*[[Change Insert Statuses]]<br />
 +
*[[Delivery Monitor]]<br />
 +
*[[Import Data]]<br />
 +
*[[Job Cards]]<br />
 +
*[[Job Label Template]]<br />
 +
*[[Print Labels]]<br />
 +
*[[Stock List]]<br />
 +
*[[Tool List]]<br />
 +
*[[Tool Statuses]]
  
 
== Marketing ==
 
== Marketing ==
*[[Campaigns|Campaigns]]<br />
+
*[[Campaigns]]<br />
*[[Groups|Groups]]<br />
+
*[[Marketing Groups|Groups]]<br />
*[[Import Subscribers|Import Subscribers]]<br />
+
*[[Import Subscribers]]<br />
*[[Subscribers|Subscribers]]
+
*[[Subscribers]]
  
 
== Part Finder ==
 
== Part Finder ==
*[[List Parts|List Parts]]<br />
+
*[[Import Parts]]<br />
*[[Manual Verification|Manual Verification]]<br />
+
*[[List Parts]]<br />
*[[Part Alternatives|Part Alternatives]]<br />
+
*[[Manual Verification]]<br />
*[[Setup Auto-Matching|Setup Auto-Matching]]
+
*[[Part Alternatives]]<br />
 +
*[[Setup Auto-Matching]]
  
 
== Personnel ==
 
== Personnel ==
  
*[[Change Password|Change Password]]<br />
+
*[[Change Password]]<br />
*[[My Account|My Account]]<br />
+
*[[Dashboards]]<br />
*[[User Accounts|User Accounts]]<br />
+
*[[Holiday Calendar]]<br />
*[[User Groups|User Groups]]
+
*[[My Account]]<br />
 +
*[[User Accounts]]<br />
 +
**[[Permissions]]<br />
 +
**[[Set Targets]]<br />
 +
*[[User Groups]]
  
 
== Point of Sale ==
 
== Point of Sale ==
  
*[[End of Day|End of Day]]<br />
+
*[[End of Day]]<br />
*[[Find Order|Find Order]]<br />
+
*[[Find Order]]<br />
*[[Manage Tills|Manage Tills]]<br />
+
*[[Manage Tills]]<br />
*[[Point of Sale|Point of Sale]]<br />
+
*[[Point of Sale]]<br />
*[[Till Summary|Till Summary]]
+
*[[Till Summary]]
  
 
== Projects ==
 
== Projects ==
  
*[[Projects|Projects]]
+
*[[Project Management]]<br />
 +
*[[View Project]]
  
 
== Purchasing ==
 
== Purchasing ==
  
*[[List Orders|List Orders]]<br />
+
*[[List Orders]]<br />
*[[Packaging Order|Packaging Order]]<br />
+
**[[Cancel Purchase Order]]<br />
*[[Purchase Monitor|Purchase Monitor]]<br />
+
**[[Goods In Booking]]<br />
*[[Shopping List|Shopping List]]
+
**[[View Purchase Order]]<br />
 +
*[[Goods Received not Invoiced Report]]<br />
 +
*[[Packaging Order]]<br />
 +
*[[Purchase Monitor]]<br />
 +
*[[Shopping List]]<br />
 +
*[[Status Maintenance]]
  
 
== Quotations ==
 
== Quotations ==
  
*[[Conversions Report|Conversions Report]]<br />
+
*[[Conversions Report]]<br />
*[[Create Quote|Create Quote]]<br />
+
*[[Create Quote]]<br />
*[[List Quotes|List Quotes]]
+
*[[List Quotes]]<br />
 +
**[[Cancel Quote]]<br />
  
 
== Reports ==
 
== Reports ==
  
*[[Allocated, not Printed Stock|Allocated, not Printed Stock]]<br />
+
*[[Allocated, not Printed Stock]]<br />
*[[Agent Invoice Report|Agent Invoice Report]]<br />
+
*[[Agent Invoice Report]]<br />
*[[Agent Order Report|Agent Order Report]]<br />
+
*[[Agent Order Report]]<br />
*[[Clocking In/Out|Clocking In/Out]]<br />
+
*[[Clocking In/Out]]<br />
*[[In/Out Status|In/Out Status]]<br />
+
*[[In/Out Status]]<br />
*[[Manual Labels List|Manual Labels List]]<br />
+
*[[Manual Labels List]]<br />
*[[Packing Report|Packing Report]]<br />
+
*[[Packing Report]]<br />
*[[Printed, not Scanned Stock|Printed, not Scanned Stock]]<br />
+
*[[Printed, not Scanned Stock]]<br />
*[[Stock History|Stock History]]
+
*[[Stock History]]
  
 
== Returns & Shorts ==
 
== Returns & Shorts ==
  
*[[List Returns|List Returns]]<br />
+
*[[List Returns]]<br />
*[[Acknowledge Supplier Returns|Acknowledge Supplier Returns]]<br />
+
*[[Acknowledge Supplier Returns]]<br />
*[[Check Supplier Returns|Check Supplier Returns]]<br />
+
*[[Check Supplier Returns]]<br />
*[[Courier Claims Report|Courier Claims Report]]<br />
+
*[[Courier Claims Report]]<br />
*[[Create Return|Create Return]]<br />
+
*[[Create Return]]<br />
*[[Customer Returns Report|Customer Returns Report]]<br />
+
*[[Customer Returns Report]]<br />
*[[Process Customer Returns|Process Customer Returns]]<br />
+
*[[Process Customer Returns]]<br />
*[[Process Shorts|Process Shorts]]<br />
+
*[[Process Shorts]]<br />
*[[Process Supplier Returns|Process Supplier Returns]]<br />
+
*[[Process Supplier Returns]]<br />
*[[Record SO Short|Record SO Short]]<br />
+
*[[Record SO Short]]<br />
*[[Supplier Returns|Supplier Returns]]<br />
+
*[[Supplier Returns]]<br />
*[[Supplier Returns Report|Supplier Returns Report]]<br />
+
*[[Supplier Returns Report]]<br />
*[[Supplier RMA Report|Supplier RMA Report]]<br />
+
*[[Supplier RMA Report]]<br />
*[[Supplier Shorts Report|Supplier Shorts Report]]
+
*[[Supplier Shorts Report]]
  
 
== Sales Orders ==
 
== Sales Orders ==
  
*[[List Orders|List Orders]]<br />
+
*[[List Orders]]<br />
*[[Create|Create]]<br />
+
**[[Cancel Order]]<br />
*[[Back Orders|Back Orders]]<br />
+
**[[Deliveries]]<br />
*[[Created Orders List|Created Orders List]]<br />
+
*[[Create / Edit Sales Order]]<br />
*[[Credit Hold Orders|Credit Hold Orders]]<br />
+
**[[Take Payment]]<br />
*[[Customer Product Group Report|Customer Product Group Report]]<br />
+
*[[Sales Back Orders|Back Orders]]<br />
*[[Daily Order Report|Daily Order Report]]<br />
+
*[[Created Orders List]]<br />
*[[Discount Maintenance|Discount Maintenance]]<br />
+
*[[Credit Hold Orders]]<br />
*[[Discontinued Lines|Discontinued Lines]]<br />
+
*[[Customer Product Group Report]]<br />
*[[On Hold Orders|On Hold Orders]]<br />
+
*[[Daily Order Report]]<br />
*[[Order List Report|Order List Report]]<br />
+
*[[Discount Maintenance]]<br />
*[[Order Groups|Order Groups]]<br />
+
*[[Discontinued Lines]]<br />
*[[Orders by Customer Group|Orders by Customer Group]]<br />
+
*[[On Hold Orders]]<br />
*[[Outstanding Orders|Outstanding Orders]]<br />
+
*[[Order List Report]]<br />
*[[Part-Ship Orders|Part-Ship Orders]]<br />
+
*[[Order Groups]]<br />
*[[Products Purchased|Products Purchased]]<br />
+
*[[Orders by Customer Group]]<br />
*[[S/O by Operator|S/O by Operator]]<br />
+
*[[Outstanding Orders]]<br />
*[[Sales Rep Report|Sales Rep Report]]<br />
+
*[[Part-Ship Orders]]<br />
*[[Sales Units by Product Group Report|Sales Units by Product Group Report]]<br />
+
*[[Products Purchased]]<br />
*[[Target Report|Target Report]]
+
*[[Recurring Orders]]<br />
 +
*[[S/O by Operator]]<br />
 +
*[[Sales Rep Report]]<br />
 +
*[[Sales Units by Product Group Report]]<br />
 +
*[[Special Orders List]]<br />
 +
*[[Target Report]]
  
 
== Site Maintenance ==
 
== Site Maintenance ==
 
+
*[[Site Maintenance]]<br />
*[[eBay Pricing|eBay Pricing]]<br />
+
**[[Blogs]]<br />
*[[Export Amazon Min/Max|Export Amazon Min/Max]]<br />
+
**[[Categories]]<br />
*[[Export onBuy Stock|Export onBuy Stock]]<br />
+
**[[Domains]]<br />
*[[Export Shopblocks Stock|Export Shopblocks Stock]]<br />
+
**[[Pages]]<br />
*[[Hold Orders Filter|Hold Orders Filter]]<br />
+
**[[URLs]]
*[[Import Amazon Orders|Import Amazon Orders]]<br />
+
*[[Amazon Check]]<br />
*[[Import Pricing|Import Pricing]]<br />
+
*[[eBay Pricing]]<br />
*[[Profitability Report|Profitability Report]]<br />
+
*[[Hold Orders Filter]]<br />
*[[Site Maintenance|Site Maintenance]]
+
*[[Import Pricing]]<br />
 +
*[[Import Products to Categories]]<br />
 +
*[[Profitability Report]]<br />
  
 
== Stock ==
 
== Stock ==
  
*[[List Stock|List Stock]]<br />
+
*[[List Stock]]<br />
*[[Create Stock (includes Editing Stock)|Create Stock (includes Editing Stock)]]<br />
+
**[[Stock Transactions]]<br />
*[[Amazon Export|Amazon Export]]<br />
+
*[[Create Stock (includes Editing Stock)]]<br />
*[[Attribute Masters|Attribute Masters]]<br />
+
*[[Amazon Export]]<br />
*[[Attribute Values|Attribute Values]]<br />
+
*[[Approve Reviews]]<br />
*[[Change Specials End Date|Change Specials End Date]]<br />
+
*[[Attribute Masters]]<br />
*[[Export Barcodes|Export Barcodes]]<br />
+
*[[Attribute Values]]<br />
*[[Export Qty Pricing|Export Qty Pricing]]<br />
+
*[[Change Specials End Date]]<br />
*[[Export Stock|Export Stock]]<br />
+
*[[Data Issues]]<br />
*[[Groups|Groups]]<br />
+
*[[Export Barcodes]]<br />
*[[Import Barcodes|Import Barcodes]]<br />
+
*[[Export Qty Pricing]]<br />
*[[Import Special Pricing|Import Special Pricing]]<br />
+
*[[Export Stock]]<br />
*[[Import Stock|Import Stock]]<br />
+
*[[Export Pack/BOM Items]]<br />
*[[Locations|Locations]]<br />
+
*[[Stock Groups|Groups]]<br />
*[[Stock Forecasting|Stock Forecasting]]<br />
+
*[[Import Barcodes]]<br />
*[[Stock List|Stock List]]<br />
+
*[[Import Cross and Up-selling Products]]<br />
*[[Stock Measurement|Stock Measurement]]<br />
+
*[[Import Reviews]]<br />
*[[Stock Valuation|Stock Valuation]]<br />
+
*[[Import Special Pricing]]<br />
*[[Types|Types]]
+
*[[Import Stock]]<br />
 +
*[[Import Stock Attributes]]<br />
 +
*[[Import Pack/BOM Items]]<br />
 +
*[[Locations]]<br />
 +
*[[Stock Forecasting]]<br />
 +
*[[Stock List]]<br />
 +
*[[Stock Measurement]]<br />
 +
*[[Stock Valuation]]<br />
 +
*[[Types]]<br />
 +
*[[Update Bulk Pricing]]
  
 
== Suppliers ==
 
== Suppliers ==
  
*[[List Suppliers|List Suppliers]]<br />
+
*[[List Suppliers]]<br />
*[[Create Supplier|Create Supplier]]<br />
+
**[[Create / Edit Purchase Order]]<br />
*[[Account Categories|Account Categories]]<br />
+
**[[Supplier Price List]]<br />
*[[Approve Invoices|Approve Invoices]]<br />
+
*[[Create Supplier (includes Edit Supplier)]]<br />
*[[Back Orders|Back Orders]]<br />
+
*[[Account Categories]]<br />
*[[Back Orders not Required|Back Orders not Required]]<br />
+
*[[Approve Invoices]]<br />
*[[Cost Difference Report|Cost Difference Report]]<br />
+
*[[Supplier Back Orders|Back Orders]]<br />
*[[Direct Returns Report|Direct Returns Report]]<br />
+
*[[Back Orders not Required]]<br />
*[[Export Supplier Stock|Export Supplier Stock]]<br />
+
*[[Cost Difference Report]]<br />
*[[Feed Layouts|Feed Layouts]]<br />
+
*[[Credit Invoice / Credit]]
*[[Feed Maintenance|Feed Maintenance]]<br />
+
*[[Direct Returns Report]]<br />
*[[Import Back Orders|Import Back Orders]]<br />
+
*[[Export Supplier Invoices]]<br />
*[[Import Supplier Stock|Import Supplier Stock]]<br />
+
*[[Export Supplier Stock]]<br />
*[[Process Back Order Cancellations|Process Back Order Cancellations]]<br />
+
*[[Feed Blacklists]]<br />
*[[Purchase History|Purchase History]]<br />
+
*[[Feed Layouts]]<br />
*[[Purchase Order Report|Purchase Order Report]]<br />
+
*[[Feed Maintenance]]<br />
*[[Suppliers Stock Report|Suppliers Stock Report]]
+
*[[Import Back Orders]]<br />
 +
*[[Import Supplier Stock]]<br />
 +
*[[Process Back Order Cancellations]]<br />
 +
*[[Purchase History]]<br />
 +
*[[Purchase Order Report]]<br />
 +
*[[Supplier Contact Management]]<br />
 +
*[[Suppliers Stock Report]]
  
 
== Wallboards ==
 
== Wallboards ==
  
*[[Packing|Packing]]<br />
+
*[[Packing Wallboard|Packing]]<br />
*[[Profit|Profit]]<br />
+
*[[Profit Wallboard|Profit]]<br />
*[[Quotes|Quotes]]<br />
+
*[[Quotes Wallboard|Quotes]]<br />
*[[Sales|Sales]]
+
*[[Sales Wallboard|Sales]]<br />
 +
*[[Cases Wallboard|Cases]]
  
 
== Warehouse ==
 
== Warehouse ==
  
*[[Adjust Stock|Adjust Stock]]<br />
+
*[[Adjust Stock]]<br />
*[[Committed Label|Committed Label]]<br />
+
*[[Committed Label]]<br />
*[[Export Stock Levels|Export Stock Levels]]<br />
+
*[[Export Stock Levels]]<br />
*[[Full Stock Take|Full Stock Take]]<br />
+
*[[Full Stock Take]]<br />
*[[Import Stock Adjustments by CSV|Import Stock Adjustments by CSV]]<br />
+
*[[Import Stock Adjustments by CSV]]<br />
*[[Lookup Stock|Lookup Stock]]<br />
+
*[[Lookup Stock]]<br />
*[[Low Stock Report|Low Stock Report]]<br />
+
*[[Low Stock Report]]<br />
*[[Manual Stock Take|Manual Stock Take]]<br />
+
*[[Manage Bin Locations]]<br />
*[[Process Adjustments|Process Adjustments]]<br />
+
*[[Manual Stock Take]]<br />
*[[Replenish Stock|Replenish Stock]]<br />
+
*[[Process Adjustments]]<br />
*[[Stock Bin Report|Stock Bin Report]]
+
*[[Replenish Stock]]<br />
 +
*[[Restricted Requirements]]<br />
 +
*[[Stock Bin Report]]<br />
 +
*[[Stock Movement Report]]

Latest revision as of 18:15, 8 February 2024

My Dashboard

Accounting

Administration

Cases/NCRs

CRM

Customers

Deliveries

Manufacturing

Marketing

Part Finder

Personnel

Point of Sale

Projects

Purchasing

Quotations

Reports

Returns & Shorts

Sales Orders

Site Maintenance

Stock

Suppliers

Wallboards

Warehouse